Measure the right data in key performance indicators KPI’s

Measure the right data in key performance indicators KPI’s

Setting the wrong Key Performance Indicators (KPI’s) is a waste of time. They demotivate employees; which is the opposite of the desired effect. KPI’s that only produce statistical information and trends are a waste of time. This view on performance is too...
Emotional Intelligence in business

Emotional Intelligence in business

Communicate with Emotional Intelligence for business improvement How does emotional intelligence work in communication? See: “Working with Emotional Intelligence” by Daniel Goleman Definition of Emotional Intelligence (EQ) or (EI) Emotional Intelligence (EQ or EI) is...