Providing Human Resources Excellence
Providing Human Resources Excellence
King Consulting HR Consultants | Sydney
Drive profits in your business with the existing team in a happy, rewarding, high performance culture.
Let's Make Your Business Profitable and a Great Place to Work by starting with getting the right Culture!
About King Consulting Business Growth Human Resources Management Consultants:
King Consulting are specialist Human Resources (HR) Consultants in Sydney. We provide human resources and management consulting with a focus on delivering performance improvement utilizing the existing team to drive profits!
As HR Consultants with management expertise, we support small and medium size businesses to drive profits through their employees. We use the tools of Human Resources Management (HRM), Applied positive psychology (APP) and Management Consulting to drive profits and performance improvement.
Founded in 2010 by me, Sonia King to help businesses improve and become great places to work.
“In 2010, I decided to start my own business, to help other businesses improve performance and profits with their team using HR Consulting.
I believe in making the complex as simple and easy as possible. I have a vision that every business can be a great place to work, even for the owner.
I created a framework with a five step process for a business improvement strategy that can be implemented in any industry with employees and embraces the whole team in sharing the journey.
Our clients have successfully implemented this HR strategy in their businesses from various industries and sizes.
The results speak for themselves with an average 15 to 20 % growth in profit.
Best of all we have happy, aligned teams all working together to achieve these results and our clients hug us!
It all starts with setting the right foundation by defining the desired culture which is aligned to business profitability”
Our Mission: “To make every business profitable and be a great place to work!”
King Consulting HR Framework and Five Step Strategy© for business profit & growth:
- Create the right Culture linked to profit
- Align the Team to the Culture
- Manage by the Culture
- Hire Into the Culture
- Continuously Improve
Read the article about Culture as the foundation for success here. Find out about the way we support businesses by reading out blog posts.
About the Founder:
Sonia is a certified professional in human resources management by AHRI. She is degree qualified with a triple major in Psychology, English and Philosophy from the University of Sydney. She is also a qualified trainer and assessor with a TAE40110. She has worked in a variety of businesses from small to International Corporations for over 20 years in leadership positions combining human resources management and business development to drive profits.
Case Studies:
An Australian Industrial Products Supply Business!
This client has some heavy international competition in the Australian market and yet, were agile and confident enough to make it their mission to compete head on.
We started working with the owners and their team in May 2015 implementing our Five Step Process© and our HR and Business Management Consulting tools. We began with defining their culture and linking it to profit. Together with the owners we ran business performance reports comparing and contrasting years from when they first took ownership and analysing down to the most and least profitable months. We asked questions if the data and what it meant and what was going on at the time in the economy, the market, their marketing and their sales activity. We then moved to each employees position description and linked their role and tasks to their impact on profit and set key performance indicators relevant to their roles and what drives profit to the business.
We implemented a performance plan and review process which we support the owner and manager with every quarter and year end. Together with the owners we set up a reward and recognition system and bonus structure for their sales and business development team.
We implemented a top down and bottom up communication system.
We hired two more people to assist in areas requiring support that were growing.
They started seeing results by June 2015 when they had their best month on record!
In May 2016, they had grown their revenue 43% month on month! This was set to be their best year on record!
We continue to work with this business, providing both HR and Management Consulting, they are now global and are looking at a 20% profit increase!
In late 2017 they won the biggest contract to-date with a profit of over $43,000 in a single transaction.
An IT managed service provider
They were struggling to find someone with the right combination of skills, experience and personal attributes to join their team.
We found many candidates with great technical skills. They lacked the patience and personable nature required to work with their clients.
The clients are small business owners not corporate clients. They are mostly friendly and often become personal friends to the team.
The type of support required could range from a simple set up of email on a mobile phone to a far more complex ransomware issue.
We found many candidates were use to working in large corporate environments. They had a lot of experience but within limited areas of technical support. They were use to being a level 1 or 2 support then handing off more complex issues. Many of the candidates were not comfortable handling complex issues which required research, collaboration and team work to resolve.
We suggested a different approach. Hire a person with the right personality, motivation and ability to learn and train them.
We contacted Apprenticeships Australia to register the client for a traineeship. We were able to find a terrific candidate who had all the right personal qualities and a bit of the technical. Also, she was already registered under the right 'Smart and Skilled' TAFE course in IT. She has now been with the company since January and everyone is very happy.
A private online shopping club:
One of our first clients, had 35 employees when we started working with them. They were growing fast and had the budget to increase their team, but not the time to manage the hiring process from start to end.
They enlisted King consulting HR to assist with their hiring over a two year period. We hired across multiple departments. The functions ranged from admin, finance, customer service through to graphic designers, logistics, buyers and marketing.
They went from 35 to 250 employees across all areas in 2 years and moved logistics and customer service to larger premises.
Therefore, they urgently needed a human resources management system and process in place. They needed polices and procedures, employment contracts and performance management systems. These were necessary to comply with Fair Work Australia and to monitor team and individual performance. Further more, they needed a system to keep the culture on track.
Therefore King Consulting HR provided the Human Resources Management system. It was then uploaded to the intranet and rolled out to all employees. We sourced and the business hired a specialist Work Health and Safety Consultant. Their WHS system was rolled out first to the warehouse and logistics team and then across the whole business.
The HR management system was rolled out in 4 weeks. It was a mammoth project and one we are proud to have been part of.
A Celebrity Management Agency:
King Consulting HR were asked to conduct an independent investigation into harassment and bullying. For legal reasons the details of the case cannot be shared.
However, the result of the investigation enabled the company to quickly gain clarity on what was going on. This resulted in a saving of hundreds and thousands of dollars in lost revenue from clients.
About:
King Consulting are specialist Human Resources (HR) Consultants in Sydney. We provide human resources and management consulting with a focus on delivering performance improvement utilizing the existing team to drive profits!
As HR Consultants with management expertise, we teach business owners and managers, to use the tools of Human Resources Management (HRM), Applied positive psychology (APP) and Management Consulting to drive profits and performance improvement.
Founded in 2010 by me, Sonia King to help businesses improve and become great places to work.
“In 2010, I decided to start my own business, to help other businesses improve performance and profits with their team using HR Consulting.
I believe in making the complex as simple and easy as possible. I have a vision that every business can be a great place to work, even for the owner.
I created a framework with a five step process for a business improvement strategy that can be implemented in any industry with employees and embraces the whole team in sharing the journey.
Our clients have successfully implemented this HR strategy in their businesses from various industries and sizes.
The results speak for themselves with an average 15 to 20 % growth in profit.
Best of all we have happy, aligned teams all working together to achieve these results and our clients hug us!
It all starts with setting the right foundation by defining the desired culture which is aligned to business profitability”
Our Mission: “To make every business profitable and be a great place to work!”
King Consulting HR Framework and Five Step Strategy© for business profit & growth:
- Create the right Culture linked to profit
- Align the Team to the Culture
- Manage by the Culture
- Hire Into the Culture
- Continuously Improve
About the Founder:
Sonia is a certified professional in human resources management by AHRI. She is degree qualified with a triple major in Psychology, English and Philosophy from University of Sydney. She is a qualified trainer and assessor with a TAE40110. She has worked in a variety of businesses from small to International Corporations for over 20 years in leadership positions combining human resources management and business development to drive profits.
Case Studies:
An Australian Industrial Products Supply Business!
This client has some heavy international competition in the Australian market and yet, were agile and confident enough to make it their mission to compete head on.
We started working with the owners and their team in May 2015 implementing our Five Step Process© and our HR and Business Management Consulting tools. We began with defining their culture and linking it to profit. Together with the owners we ran business performance reports comparing and contrasting years from when they first took ownership and analysing down to the most and least profitable months. We asked questions if the data and what it meant and what was going on at the time in the economy, the market, their marketing and their sales activity. We then moved to each employees position description and linked their role and tasks to their impact on profit and set key performance indicators relevant to their roles and what drives profit to the business.
We implemented a performance plan and review process which we support the owner and manager with every quarter and year end. Together with the owners we set up a reward and recognition system and bonus structure for their sales and business development team.
We implemented a top down and bottom up communication system.
We hired two more people to assist in areas requiring support that were growing.
They started seeing results by June 2015 when they had their best month on record!
In May 2016, they had grown their revenue 43% month on month! This was set to be their best year on record!
We continue to work with this business, providing both HR and Management Consulting, they are now global and are looking at a 20% profit increase!
In late 2017 they won the biggest contract to-date with a profit of over $43,000 in a single transaction.
A private online shopping club:
One of our first clients, had 35 employees when we started working with them. They were growing fast and had the budget to increase their team, but not the time to manage the hiring process from start to end.
They enlisted King consulting HR to assist with their hiring over a two year period from admin, finance, customer service through to graphic designers, logistics, buyers and marketing.
They went from 35 to 250 employees across all areas in 2 years and moved logistics and customer service to larger premises. They urgently needed a human resources management system and process in place, including polices and procedures, employment contracts and performance management systems to comply with Fair Work in Australia and to monitor team and individual performance.
We rapidly built and intranet system with all Human Resources Management tools, many of which were created by King Consulting HR. We hired a specialist Work Health and Safety Consultant for the warehouse and logistics team, in particular and rolled out their process across all areas of the business. This was across the two locations, one in Lidcombe and the other in Darlinghurst.
The whole HR management system was rolled out in 4 weeks and added to from time to time as well as being constantly updated, monitored. Each employee were properly inducted and aware of the system, tools and important documents such as company policies. Having all their human resources management tools and processes in one place and legally compliant was a big part of their success and eliminated any potential legislative worries.
A Celebrity Management Agency:
King Consulting HR were asked to conduct and independent investigation into harassment and bullying. The details of the case cannot be shared. However, the result of the investigation enabled the company to gain clarity on who was and who was not behaving in a manner that would, to any reasonable person, be considered to be bullying and harassing in nature.
A managed service provider of IT technical support:
King Consulting HR were asked to assist in hiring a new member of their support team. The role required technical skills to troubleshoot anything related to technology for their clients who were all small business owners. It could be anything from a simple forgotten password to a serious malware or virus on a clients system. The challenge was not about finding a person with the technical skills rather it was a challenge to find the right personality. The person needed to be very patient, friendly and above all professional and courteous to sometimes cranky and frustrated clients. We devised a plan of action to hire the right person with the personality and drive required and the motivation to learn. We hired a trainee and put them through the Apprenticeships NSW system and registered the client company as well. They are all doing very well and everyone is enjoying the relationship.
What are you waiting for
Check out what we can do to support your business and your employees starting today read our blog posts, down load the free guide, look at our services or get in touch.