FREQUENTLY ASKED QUESTIONS FAQs

Frequently-Asked- Questions-FAQs

Small business definition under the Fair Work Act

What defines a small business under the Fair Work Act

It has nothing to do with revenue. According to the Fair Work Commission if you own a business with less than 15 people the business is considered a small business. This is defined by law. The law says you are a small business if you employ fewer than 15 people. This is the total number of individuals, not the full-time equivalent number. This can include people who are:

  • part time
  • full time
  • casual
 

Outsourced HR Consulting

When should we hire a human resources Consultant?

  • When you have employees and no HR person.
  • To get a cost-effective HR service that allows you to budget and achieve peace of mind when it comes to employee management. I can conduct a review of your current documents and processes, offer you advice and provide solutions to follow workplace legislation. And regulations in Australia.
  •  
  • If you have no expert employment law resources available to you.
  • Global organisations with a head office located outside Australia. Australian employment legislagtion and regulations are complex so having local expertise is important.
  • When you have more than 5 to 15 employees.
  • If you are merging businesses.
  • When you need a second opinion.

 

  • If an employee issue occurs. Get advice from an expert before you engage a costly lawyer.

How much does an external human resources consultant cost?

  • A better question is: How much do I risk if I get things wrong with my employees
  • The answer to your question is, it depends on what you need, your budget, your business and your team. Do you only need a short-term project completed or ongoing support?
  • HR Consulting as a managed service provides on going external HR Consulting to you and your business
  • Most HR consultants will work out a package based on your needs
  • My rate reflects 30 years of leadership and management experience, with deep knowledge of Australian employment law that prevents expensive mistakes. You’re getting the same senior consultant every time – not a team of junior staff – with specialist expertise in areas like First Nations Australia cultural humility. There are no lock-in contracts, so you have complete flexibility. I’m positioned as a premium boutique service, which means you get personalised, expert support rather than a corporate team approach. Generalist HR consultants charge $200-250 per hour. Big firms charge $400-600+ per hour but you’ll get junior consultants doing the work. I’m in the premium specialist range at $350/hour – you get senior expertise without the big firm price tag.

    Standard HR Consulting:

    • Ad-hoc enquiries: $350/hour + GST
    • Regular, ongoing customers: $315/hour + GST

    Aboriginal and Torres Strait Islander led businesses

    • $315/hour + GST (cultural respect discount)

  • Monthly retainer packages are also available for ongoing support. [View packages]
  • Industry comparison: HR consultant fees in Australia typically range from $300-$650+ per hour.
  • It depends on the skills, abilities, qualification and type of work required
  • A small business can expect to pay a retainer fee of approx. $2,000+ per month for a full HR Service, depending on the size and scope of the work required
  • It can improve employee engagement
  • And reduce your risks of non compliance with employment law and work health and safety Which will save you and your business from penalties starting at $18,000 plus approx.. per employee

Can I fire an employee for underperformance

  • The simple answer is no
  • You need to follow a procedure and be fair
  • A better question would be how do I get everyone on my team performing at their best
  • Talk to me about any issue with underperformance
  • I’ll walk you through the correct procedure to manage underperformance or down load my FREE employee performance Management guide. It’ll get you started on managing employee performance. The right way to get the best results. And follow a fair procedure.

Recruitment

How is your recruitment different to a recruitment agent?

  • I charge a fixed fee for recruitment. From writing the job add. Putting it on job boards. Screening candidates. Shortlisting. Interviewing. Negotiating the offer. And ongoing check ins to ensure all is going well.  The fee is $4,500 plus GST per recruitment activity. This is for the time taken to do everything to the point of hiring.
  • I go to market and look for the best fit for the role and your business. Recruitment agents look within their database
 
  • They also look within other businesses for candidates with matching skills. If they are head hunters. And charge a higher fee for this service. I prefer not to do that as a moral principal
  • Recruitment agents charge a percentage of the employees total package
  • They don’t look at candidates that are the best fit, rather, they look at the best fee
  • Recruitment agents provide a guarantee for the first 3 months
  • I’ll do my best not to need a guarantee. And I charge lower fees.
  • Instead I work with you to resolve any issues
  • Recruitment agents are driven by commission. I’m driven by finding you the best fit
 

Do you do background checks?

  • Yes I conduct reference checks. And more.
  • When required I can also conduct police. And working with children checks
  • I’ll also look at LinkedIn and Facebook profiles
  • I’m thorough with my checks

 

Can you help with Apprentices and Government Grants

  • Yes I can. And have experience with this. 
  • There are various government grants available
  • Let me help you find your next super star employee 

 

Review and Troubleshooting employee issues

What is review and troubleshooting

  • Review is an impartial review of a situation in the workplace
  • Troubleshooting is an opportunity to resolve conflict in the workplace
  • The process is impartial and offers everyone an opportunity to air their grievances
  • Removes the stress and emotion out of workplace conflict

Why undertake a review and troubleshooting process?

  • Avoid time consuming, stressful court action, and expensive fees
  • To protect your business from unfair dismissal claims. And penalties, Fair Work claims, and legal battles
  • Get clarity about what is the issue 
  • Resolve conflicts and improve morale

What are some ways we can support our team to deal with the Pandemic?

 

  • If you can, keep your employees in full time employment that is great
    But if you must adjust work hours make sure you consult your employees and keep them aware of the options.
  • The options you have depend on the type of business you are in and the skills and attitudes of your team
  • It has details on the many options you have available under law during this crisis
  • You can negotiate with your employees to take paid or unpaid leave
  • Or work reduced hours
  • Other options are redeployment in another role
  • If their role can no longer be undertaken such as an on the road sales representative
  • You may be able to bring them in to office and have them undertake other duties while we remain in lock down
  • You can encourage your team to talk to you about their concerns
  • If you have some people working from home, make sure you conduct a work health and safety risk assessment
  • Invest in ergonomic furniture to prevent work health and safety risks
  • Ask your employees to show you how they have set up their work environment
  • Check for any safety hazards such as wires to trip over
  • At work, keep social distancing measures in place
  • Where masks and keep good hand hygiene
  • Have a working from home policy and procedure
  • Include work health and safety when working from home in your policy and procedures
  • Allow time to get tests done
  • Encourage vaccination by giving time off to get it

How Do I Get Started?

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