Workplace Investigations With Implementation Support
Professional, Impartial Investigations That Don’t Leave You Stranded
When serious workplace allegations arise, you need an experienced investigator who understands Australian employment law, follows procedural fairness, and provides practical guidance for implementing the findings.
Unlike investigators who simply deliver a report and leave, I provide strategic support throughout the implementation process to help you navigate complex organisational challenges.
When You Need a Workplace Investigation
Workplace investigations are required when serious allegations are made that could result in disciplinary action or dismissal.
Common Situations Requiring Investigation:
- Bullying and harassment complaints
- Sexual harassment allegations
- Discrimination claims
- Code of conduct breaches
- Theft or fraud allegations
- Serious misconduct or policy violations
- Workplace violence or threats
- Conflicts of interest
Why Proper Investigation Matters:
✅ Legal compliance with Fair Work Act requirements
✅ Protection from unfair dismissal claims
✅ Procedural fairness for all parties
✅ Evidence-based decision making
✅ Defensible outcomes if challenged in court
What Makes This Service Different
Investigation Plus Implementation Support
Most workplace investigations end with a written report. While the findings may be clear, organisations are often left uncertain about how to implement recommendations, particularly when dealing with:
- Senior leaders or board members involved in misconduct
- Family relationships within the organisation
- Complex cultural or community dynamics
- Anticipated resistance to findings
- Concerns about retaliation against complainants
My approach includes strategic guidance for navigating these challenges, helping you implement findings fairly and safely while protecting all parties involved.
The Investigation Process
Step 1: Initial Consultation
Discussion of the allegations, review of relevant policies and documentation, establishment of investigation scope and timeline. Clear agreement on confidentiality requirements and procedural fairness obligations.
Step 2: Planning and Preparation
Development of investigation plan, interview questions, and procedural framework ensuring natural justice for all parties. Identification of potential challenges and strategies to address them.
Step 3: Investigative Interviews
Confidential interviews with the complainant, respondent, and relevant witnesses. All interviews are documented with detailed notes. Support persons may attend as observers.
Step 4: Evidence Review
Analysis of all documentation, emails, messages, policies, and other relevant evidence related to the allegations. Assessment of credibility and reliability of all sources.
Step 5: Findings Report
Comprehensive written report including:
- Summary of allegations
- Investigation methodology
- Evidence gathered and assessed
- Findings on each allegation (substantiated, unsubstantiated, or inconclusive)
- Recommendations for next steps
- Implementation considerations
Step 6: Implementation Guidance
Strategic consultation on:
- How to communicate findings appropriately
- Managing organisational change resulting from findings
- Protecting complainants from retaliation
- Supporting all parties through the process
- Rebuilding workplace culture and trust
What Makes a Quality Investigation
Impartiality and Independence
As an external investigator, I have no vested interest in the outcome. My role is to find facts and follow proper process, not to protect any particular interest or individual.
Procedural Fairness
All parties have the right to:
- Understand the allegations or concerns
- Respond to claims made against them
- Present their version of events
- Provide supporting evidence
- Have a support person present at interviews
Thoroughness
Proper investigations require:
- Detailed interview notes and documentation
- Review of all relevant evidence
- Consideration of credibility and reliability of witnesses
- Assessment against relevant policies and legislation
- Clear reasoning for findings reached
Timeliness
Investigations are conducted as quickly as possible while maintaining thoroughness. Most investigations are completed within 2 to 4 weeks, depending on complexity and availability of parties.
Working With Aboriginal and Torres Strait Islander Organisations
As a non-Aboriginal HR consultant, I’ve earned the trust of Aboriginal and Torres Strait Islander organisations through respectful, and culturally sensitive practice.
Understanding Complex Organisational Dynamics
First Nations Australian organisations often face unique challenges in workplace investigations due to:
- Kinship and community relationships that may impact investigation dynamics
- Cultural protocols that must be respected throughout the process
- Community implications of findings and recommendations
- Balancing traditional governance with modern regulatory requirements
My Approach as a Trusted Ally
I work collaboratively with Aboriginal and Torres Strait Islander led organisations, recognising that:
- You hold the cultural knowledge that informs appropriate processes
- Respect for cultural protocols must be genuine, not performative
- Western investigation processes may need adaptation for cultural context
- Community consultation may be essential for appropriate resolution
What This Looks Like in Practice:
- Culturally appropriate communication styles in interviews
- Flexibility with timeframes to accommodate cultural obligations
- Understanding of shame and cultural sensitivities
- Recognition that family and kinship dynamics require careful navigation
- Willingness to adapt processes while maintaining legal requirements
- Ongoing consultation with cultural advisors where appropriate
Cultural respect discount for First Nations Australia-led organisations:
- Standard investigations: $500 + GST per hour (regular rate $550)
- Sexual harassment, sexual assault & bullying investigations: $550 + GST per hour (regular rate $605)
Investigation Plus Strategic Support Package
Standard Investigation Service
$500 + GST per hour
First Nations Australia-led organisations: $450 + GST per hour (cultural respect discount)
Sexual Harassment, Sexual Assault & Bullying Investigations:
$550 + GST per hour
First Nations Australian-led organisations: $500 + GST per hour
Premium rate for sexual harassment, sexual assault and bullying investigations reflects the specialised trauma-informed approach, emotional complexity, and additional expertise required for these highly sensitive matters.
Includes:
- Complete investigation process (all 6 steps above)
- Comprehensive written report with findings
- Recommendations for next steps
- One follow-up consultation to discuss findings
Custom pricing based on scope and complexity
Includes everything in Standard Investigation, plus:
- Strategic planning for implementing recommendations
- Guidance on managing complex organisational dynamics
- Support for communicating findings appropriately
- Advice on protecting complainants from retaliation
- Consultation on rebuilding workplace culture
- Ongoing availability during implementation phase (3 months)
Particularly valuable when:
- Findings involve senior leaders or board members
- Family relationships complicate implementation
- Cultural or community dynamics require careful navigation
- Anticipated resistance to findings
- Multiple stakeholders need management
- Organisational change is required
When Implementation Support Is Essential
You may benefit from extended implementation support if:
✓ Investigation findings require removing or disciplining senior personnel
✓ Family relationships within the organisation complicate action
✓ Cultural or community dynamics require careful navigation
✓ Board or leadership need coaching on difficult decisions
✓ Anticipated resistance or retaliation needs management
✓ Organisational culture change is required
✓ Multiple stakeholders have competing interests
✓ Previous attempts to address issues were unsuccessful
Why Choose King HR for Workplace Investigations
Professional Qualifications
- AHRI Certified Professional – Australia’s peak HR body recognition
- University of Sydney Graduate – Psychology, English, Philosophy majors
- 15+ years experience – Complex workplace investigations across diverse organisations
- Qualified Trainer & Assessor – Understanding of adult learning and behaviour change
- Registered cultural Ally – Evolves Communities
Practical Experience
- Experience across construction, professional services, Aboriginal and Torres Strait Islander-led organisations, and corporate environments
- Understanding of complex organisational dynamics and power structures
- Proven ability to navigate sensitive cultural and community relationships
- Track record of supporting organisations through difficult implementation processes
Comprehensive Approach
- Investigation doesn’t end with the report
- Strategic thinking about implementation challenges
- Understanding that findings must be actionable, not just technically correct
- Commitment to protecting all parties throughout the process
Cultural Sensitivity
- Trusted by Aboriginal and Torres Strait Islander-led organisations as respectful non-Aboriginal ally
- Experience adapting processes for cultural appropriateness
- Genuine commitment to working collaboratively, not imposing solutions
- Recognition that cultural expertise belongs to the community, not the consultant
Ready to Proceed With an Investigation?
Workplace investigations are serious matters requiring professional expertise, procedural fairness, and strategic thinking about implementation.
Get Started:
📞 Contact for Confidential Consultation
Discuss your situation confidentially and receive guidance on next steps. 24-hour response guaranteed.
🆓 Free 15-Minute Initial Discussion
Understand the investigation process and whether it’s the right approach for your situation.
📋 Free HR Checklists
Identify potential compliance gaps before they become investigation matters.
Additional Services:
🔍 HR Audit – $997
Proactive compliance review to identify risks before complaints arise.
⚖️ Dispute Resolution
Alternative to formal investigation for conflicts that can be mediated.
🤝 Ongoing HR Support
Prevent issues requiring investigation through proper HR systems.
Frequently Asked Questions
How long does an investigation take?
Most investigations are completed within 2 to 4 weeks, depending on complexity, number of parties involved, and availability of witnesses. Urgent matters can sometimes be expedited.
What if someone refuses to participate?
Participation in workplace investigations can be a requirement of employment. Refusal to participate is noted in the report, and the investigation proceeds based on available evidence. There may be employment consequences for non-cooperation.
Will the investigation be confidential?
Investigations are conducted confidentially to the extent possible. However, procedural fairness requires sharing relevant information with parties who need to respond to allegations. Complete anonymity cannot be guaranteed.
What happens after the investigation report?
The organisation receives the report and recommendations. Implementation decisions rest with the organisation, though I’m available to provide strategic guidance on implementing findings appropriately.
Do you work outside Sydney?
Yes, I conduct investigations Australia-wide. Many investigations can be conducted via video interview, though in-person attendance is available when beneficial.
Protecting Your Organisation Through Professional Investigation
Don’t leave workplace complaints unresolved or handle investigations without proper expertise. The legal, financial, and reputational risks are too significant.
Contact me today for confidential discussion of your investigation needs.
Professional workplace investigation services designed for Australian organisations, ensuring compliance with Fair Work Act requirements while respecting cultural sensitivities and organisational complexities.