Emotional Intelligence Tag

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Key Performance Indicators (KPI's) are a waste of time and energy if they are not right and demotivate employees. If the KPI's only produce statistical information and trends and are not directly related the employee’s ability to impact profitability, they are a waste of time. Further, the...

Communicate with Emotional Intelligence for business improvement How does emotional intelligence work in communication? See: “Working with Emotional Intelligence” by Daniel Goleman Definition of Emotional Intelligence (EQ) or (EI) Emotional Intelligence (EQ or EI) is a term created by two researchers – Peter Salavoy and John Mayer – and...

How can we use HRM to optimise employee performance and drive profits? According to inc.com magazine: “The responsibilities of a human resource manager fall into three major areas: staffing, employee compensation and benefits, and defining/designing work. Essentially, the purpose of HRM is to maximize the productivity of...

Dealing with Difficult People at any time can be a challenge, at work it is even more stressful. How to make dealing with difficult people at work easier is about how you set boundaries and expectations from the beginning. Dealing with Difficult People is all about...